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Box Office Assistant (Part-time) needed at Pavilion Theatre

Jobs

Job Notice (Paid)

Pavilion Theatre, the Municipal Theatre for Dún Laoghaire-Rathdown, is now seeking applicants to join their team for the following position.

Duties

To process ticket sales using the theatre’s computerised booking system; this includes telephone, online and over-the-counter interactions.
To efficiently input data on the ticketing system, ensuring constant attention to detail on data entry.
Responsible for a high standard of professional customer service.
To distribute literature to patrons and answer questions in response to enquiries about shows and events.
To be fully informed and proactive in the marketing of the Theatre’s events and services, looking to create sales opportunities whenever possible.
To replenish the marketing material at box office and ensure that the box office area is presentable at all times.
To assist with closing of the ticket office in the evenings, including preparation of cash takings, reconciling reports and updating seating charts and event information.
To assist with any administration or tasks that may be reasonably required.

Personal Specification

Good knowledge of ticketing systems; preferably, but not exclusively, Ticketsolve
Minimum of 2 years experience in a customer service related industry
Excellent positive, efficient and courteous verbal and written communications
Ability to work under pressure and to deadlines
Excellent cash handling skills
Available to work evenings and weekend shifts

If you would like to apply to be part of the Pavilion team, please send a cover letter and your CV to niall@paviliontheatre.ie or phone 01 2717902 for more details.