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Mermaid Arts Centre seeks Box Office Assistant


Job Notice: Paid Position

Mermaid is looking to recruit a motivated and reliable box office assistant for casual hours.
The Box Office plays a very important role in customer care, being the main point of contact for information and ticket sales.

They are looking for someone who is flexible in their time, has a proven interest in the arts and who has a good knowledge and understanding of social media.

This is a Casual Part Time position and the hours vary sometimes including weekday, evening and weekend and holiday cover. Approximately 8-14 Hours per week.

Box Office Duties:

  • Responding to customer enquiries in person and by telephone, mail and email.
  • Selling tickets for all ticketed performances and screenings
  • Issuing & promoting the Friends of Mermaid scheme
  • Maintaining a highly professional attitude towards serving the public
  • Ensuring an effective service is provided to customers at all times by maintaining a detailed knowledge of incoming theatre productions, films and exhibitions
  • Daily Box Office reporting and banking
  • Providing assistance to the Marketing manager in the distribution of promotional material.
  • General administrative duties

Person Specification:

  • Excellent customer service skills
  • Previous Box Office experience with knowledge of Databox and Ticketsolve
  • Self-Motivated
  • Reliable
  • Proven Interest in the Arts
  • Proficient computer skills, particularly in Microsoft Word, Excel and Outlook and Social Media
  • Fluent English
  • Living within easy travelling distance of Bray an advantage

Interviews will take place on the 10th September 2014.

Please apply with up to date CV and cover letter to for the attention of Jane Horner, Box Office Manager.