Mermaid Arts Centre seeks Box Office Assistant

Job Notice: Paid Position

Mermaid is looking to recruit a motivated and reliable box office assistant for casual hours.
The Box Office plays a very important role in customer care, being the main point of contact for information and ticket sales.

They are looking for someone who is flexible in their time, has a proven interest in the arts and who has a good knowledge and understanding of social media.

This is a Casual Part Time position and the hours vary sometimes including weekday, evening and weekend and holiday cover. Approximately 8-14 Hours per week.

Box Office Duties:

• Responding to customer enquiries in person and by telephone, mail and email.
• Selling tickets for all ticketed performances and screenings
• Issuing & promoting the Friends of Mermaid scheme
• Maintaining a highly professional attitude towards serving the public
• Ensuring an effective service is provided to customers at all times by maintaining a detailed knowledge of incoming theatre productions, films and exhibitions
• Daily Box Office reporting and banking
• Providing assistance to the Marketing manager in the distribution of promotional material.
• General administrative duties

Person Specification:

• Excellent customer service skills
• Previous Box Office experience with knowledge of Databox and Ticketsolve
• Self-Motivated
• Reliable
• Proven Interest in the Arts
• Proficient computer skills, particularly in Microsoft Word, Excel and Outlook and Social Media
• Fluent English
• Living within easy travelling distance of Bray an advantage

Interviews will take place on the 10th September 2014.

Please apply with up to date CV and cover letter to info@mermaidartscentre.ie for the attention of Jane Horner, Box Office Manager.